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File a claim online — fast, simple, secure

Guided online submission to local authorities, with proof of filing.

Phone or belongings stolen?
Theft or Robbery
Card used fraudulently?
Cybercrime or Fraud
Had a car accident?
Official report form
Multilingual
Official authorities
Instant proof
Secure & encrypted

Report Theft or Robbery

If your phone, wallet, passport, bag, or other personal belongings were stolen or taken by force while traveling, you need to file an official police report immediately. This report is essential for insurance claims, blocking stolen devices, and replacing travel documents like passports.

Fast filing

Complete your report in under 10 minutes from anywhere

Official documentation

Legally valid and accepted by insurance companies and embassies

No language barriers

Available in English, Spanish, French, and German

Secure submission

Direct submission to local police authorities

For theft, pickpocketing, bag snatching, or robbery incidents

Common Questions

What's the difference between theft and robbery? +
Theft is when items are taken without your knowledge (pickpocketing, bag snatching when unattended). Robbery involves force, threat, or intimidation. Both require an official police report, and our system handles both types of incidents.
What information do I need to file a report? +
You'll need basic personal information (name, passport/ID number), details about when and where the incident occurred, and a description of the stolen items. Serial numbers for electronics are helpful but not required. If you can provide photos or receipts, they strengthen your claim.
How long does it take to get my report? +
You'll receive your official police report immediately after submission. The document is digitally signed and includes a unique reference number. You can download it as a PDF or have it emailed to you right away.
Will insurance companies accept this report? +
Yes. Our reports are filed through official police portals and include all information required by insurance companies worldwide. They carry the same legal weight as reports filed in person at a police station. Major travel insurers and phone insurance providers accept these reports.

Report Cybercrime or Fraud

If your credit card was used without authorization, your identity was stolen, you fell victim to an online scam, or experienced any form of digital fraud while traveling, filing an official police report is essential for protecting yourself legally and financially. Banks and credit card companies require this documentation for fraud claims and chargebacks.

Identity protection

Create an official record of fraudulent activity for legal protection

Financial recovery

Required documentation for bank disputes and insurance claims

Immediate documentation

Get your official report instantly delivered via email

Complete guidance

Step-by-step assistance throughout the entire filing process

For card fraud, identity theft, online scams, and digital crimes

Common Questions

What types of cybercrime and fraud can I report? +
You can report credit card fraud, debit card fraud, identity theft, phishing scams, unauthorized bank account access, online shopping fraud, booking scams, ATM skimming, and any other internet or financial crime that occurred during your travels. Each type receives appropriate documentation.
Do I need to cancel my cards before filing? +
Yes, contact your bank immediately to block compromised cards and freeze accounts. However, you still need to file a police report as most banks and credit card companies require it for fraud claims, chargebacks, and dispute resolution. The report proves the fraud wasn't your fault.
How does this help with my bank claim? +
Banks and financial institutions typically require an official police report to process fraud claims, chargebacks, and disputed transactions. Our report provides all necessary documentation with official reference numbers and can be submitted directly to your financial institution to support your claim.
How quickly should I file after discovering fraud? +
File as soon as possible after discovering the fraud, ideally within 24-48 hours. Quick reporting strengthens your case with banks and helps authorities track fraudulent patterns. Some banks have strict deadlines for fraud reporting, so prompt action protects your rights to reimbursement.

File a Car Accident Report

If you were involved in a car accident while traveling, whether in a rental car or your own vehicle, you need to document the incident properly for insurance claims and legal purposes. Our guided European accident report form (constat amiable / parte amistoso) ensures you capture all necessary information in a legally compliant format accepted across the EU.

Photo documentation

Upload photos and videos directly to your accident report

Location tracking

Automatic GPS coordinates and interactive mapping

All party information

Record details for drivers, passengers, and witnesses

Insurance ready

Format accepted by all major European insurers and rental companies

Official European accident report form (constat amiable / parte amistoso)

Common Questions

What if the other driver doesn't speak English? +
Our system supports multiple languages and includes visual diagrams to help communicate accident details regardless of language barriers. You can complete the report yourself with the other driver's information, or both parties can access the form in their preferred language using the shared report link.
Do I need to call the police to the accident scene? +
For minor accidents without injuries and with damage under €3,000-5,000 (depending on country), police typically don't need to come to the scene. A European accident report (constat amiable) signed by both parties is sufficient. However, for accidents with injuries, significant damage, disputes over fault, or suspected DUI, always call local emergency services (112 in EU).
How soon do I need to file the report? +
File as soon as possible after the accident, ideally within 24 hours while details are fresh. Most insurance companies and rental car agencies have strict deadlines (typically 24-72 hours) for accident reporting. Prompt filing ensures your claim won't be denied for late reporting and helps establish the facts of the incident.
What information should I collect at the accident scene? +
Collect: both drivers' license and insurance details, vehicle registration numbers, photos of all damage from multiple angles, photos of license plates, the accident scene and road conditions, contact information for witnesses, and the exact location. Do NOT admit fault or sign anything you don't understand. Our guided form helps you gather all required information systematically.

What travelers say

Real experiences from tourists who used TouristClaim.com

"

My phone was stolen in Barcelona and I had no idea how to file a police report in Spanish. TouristClaim.com made it so easy - I had my official report in 10 minutes and my insurance accepted it immediately.

JM
Jennifer M. United States
"

After discovering fraudulent charges on my credit card during my trip, I used TouristClaim.com to file a report. The process was straightforward and my bank accepted the documentation without any issues.

LK
Lars K. Germany
"

Had a minor fender bender with a rental car in Madrid. Instead of spending hours at a police station, I completed everything online through TouristClaim.com. The rental company accepted the report and I was back to enjoying my vacation.

SP
Sarah P. United Kingdom